Our Services

At every step of your Salesforce journey

From implementation, development and integration to data analytics and managed services, we're with you.

Salesforce Implementation

From Agentforce to Sales and Service Cloud, we set up Salesforce products around your business processes, migrate your data and prepare your teams for the new system.

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Development

Where standard features fall short, we build applications tailored to your business on Salesforce and cloud platforms: from e-commerce to portals, from e-invoicing to business apps.

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  • B2B and B2C e-commerce

    E-commerce solutions integrated with Salesforce, where dealers and end customers place orders.

  • Pricing and campaign management

    Applications that manage price lists, discounts and campaign rules centrally.

  • Portal and community management

    Self-service portals and community spaces for customers, dealers and partners.

  • Web content management

    Publishing platforms that make corporate websites and content easy to manage.

  • E-invoice and e-waybill

    Processes between CRM and ERP made compliant with legal e-document requirements.

  • Custom business applications

    Applications built for your business processes on Salesforce and cloud platforms.

Integration

We connect Salesforce with ERPs such as SAP and Logo and the other systems you use, so customer, order, stock and invoice data stays up to date on both sides.

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Data & Analytics

We bring together data from Salesforce, your ERP and other systems; with clearly defined KPIs and easy-to-read dashboards, management and teams make decisions looking at the same numbers.

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  • KPI and metric definitions

    We define the indicators to track for sales, service and operations, and how they are calculated, together with your business units.

  • Data connections and modelling

    We bring data from Salesforce, your ERP and other sources together in a consistent structure that is ready for reporting.

  • Salesforce reports and dashboards

    For the teams running day-to-day work, we build reports and dashboards inside Salesforce, on the same screen as the records.

  • Data quality

    We clean up duplicate, incomplete and inconsistent records and put rules and checks in place so the data stays right.

Managed Services

We stay with you after go-live: user support, development for new needs, Salesforce release updates and regular system maintenance.

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  • User support

    Fast help with the questions and issues your teams run into in daily use.

  • Development for new needs

    Building the new processes and features that come up as your business changes.

  • Release updates

    Tracking and testing Salesforce's three yearly releases and rolling out new features.

  • Regular maintenance

    Regular checks and improvements of data quality, permissions, performance and automations.