Data & Analytics
We bring together data from Salesforce, your ERP and other systems; with clearly defined KPIs and easy-to-read dashboards, management and teams make decisions looking at the same numbers.
We bring together data from Salesforce, your ERP and other systems; with clearly defined KPIs and easy-to-read dashboards, management and teams make decisions looking at the same numbers.
We build and roll out dashboards and reports on the platform that fits your needs:
We define the indicators to track for sales, service and operations, and how they are calculated, together with your business units.
We bring data from Salesforce, your ERP and other sources together in a consistent structure that is ready for reporting.
For the teams running day-to-day work, we build reports and dashboards inside Salesforce, on the same screen as the records.
We clean up duplicate, incomplete and inconsistent records and put rules and checks in place so the data stays right.
In most companies data is not missing, it is scattered. Sales figures live in the CRM, invoices in the ERP, targets in Excel files, and everyone in the same meeting talks about a different number.
In data and analytics projects we first agree on the questions management needs answered and how each indicator is calculated. Then we connect the data at its sources and build dashboards on Tableau and Salesforce for every level, from management to field teams.
To keep the dashboards in use after go-live, we train users and keep improving the indicators and dashboards together as your needs change.
From Agentforce to Sales and Service Cloud, we set up Salesforce products around your business processes, migrate your data and prepare your teams for the new system.
Explore the serviceWhere standard features fall short, we build applications tailored to your business on Salesforce and cloud platforms: from e-commerce to portals, from e-invoicing to business apps.
Explore the serviceWe connect Salesforce with ERPs such as SAP and Logo and the other systems you use, so customer, order, stock and invoice data stays up to date on both sides.
Explore the serviceWe stay with you after go-live: user support, development for new needs, Salesforce release updates and regular system maintenance.
Explore the service