What we integrate

  • Projects: A won opportunity in Salesforce can trigger the creation of the related project or work items in Jira.
  • Support requests: A Jira issue for the development team is created from a Salesforce case, and the two records stay linked.
  • Status and comments: Status changes and updates in Jira appear on the Salesforce record, so the team talking to the customer knows where the work stands.

How it works

We build two-way synchronization between Salesforce and Jira using Jira’s services and event notifications (webhooks). We design which fields flow in which direction and how statuses map to each other around the way your teams work.

What you gain

  • Sales and support teams follow the status of work without logging into Jira.
  • Delivery teams keep working in Jira while having access to customer information.
  • Less information loss and duplicate data entry between teams.
  • A commitment made to the customer can be followed all the way to delivery.

Other Integrations

All Integrations