Marketing Cloud Implementation

What we do

• Customer journeys: We design event-triggered, multi-step communication flows for scenarios such as welcome, abandoned cart, renewal and loyalty.
• E-mail and SMS: We set up personalized templates that match your corporate identity, along with the sending infrastructure.
• Data and segmentation: We combine customer data from sales, service and other sources and build meaningful segments.
• Connection to Salesforce: We bring Sales and Service Cloud data to the marketing side so campaigns can be built around customer history.
• Measurement: We prepare reports that track campaign and channel performance.

How we work

We review your marketing goals, channels and data sources together, and first build a solid data model and consent management. Then we launch priority journeys and improve them based on results.

What you gain

• The right message for each customer, at the right time, on the right channel.
• Recurring campaigns run with less effort thanks to automation.
• Marketing, sales and service share the same view of the customer.
• Measurable campaign impact.