Sales Cloud Implementation
We build your sales process from lead to order on Sales Cloud, so your team manages every opportunity in one place, with the same data.
We build your sales process from lead to order on Sales Cloud, so your team manages every opportunity in one place, with the same data.
We analyze your current sales process with your teams and make clear where standard Sales Cloud capabilities fit and where customization is needed (fit/gap). We show working prototypes in short iterations and go live together with data migration and user training. If connections to ERP or other systems are needed, we design those integrations within the same project.
AI agents · Topics and actions · Data grounding · Security and oversight
Case management · Omni-channel support · SLA and routing · Knowledge base
Customer portal · Dealer and partner portal · Self-service · Community
Work order management · Scheduling and dispatch · Mobile technician · Spare parts
Customer journeys · E-mail and SMS · Segmentation · Campaign reporting
Scalable applications · Heroku Connect · APIs and services · Data processing
Data sources · Unified profile · Segmentation · Activation