What we integrate

  • Personalized video: Customer information in Salesforce (name, product, booking, membership status, etc.) is passed to Idomoo and a separate video is generated for each customer.
  • Marketing journeys: The generated videos are embedded in campaigns and journeys sent over channels such as e-mail and SMS (for example with Marketing Cloud).
  • Engagement data: Video views and engagement can be brought back to Salesforce for the marketing team to evaluate.

How it works

Using Idomoo’s services, we build a flow that takes customer data from Salesforce and connects the generated video to your marketing channels. Together we decide which events (new membership, purchase, renewal, etc.) trigger a video.

What you gain

  • Even in bulk sends, every customer receives a message made for them.
  • The video channel is managed from the same platform as every other marketing channel.
  • A richer customer experience that makes your brand stand out.

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